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Customer Service Specialist with Dutch

  • Praha hl.m.
  • Full-time
  • Dutch (C1) and English (B2)
  • High school

We are looking for a communicative Customer service specialist with fluent Dutch for our well-known client. We can offer you interesting salary, wide range of benefits and friendly, family-like environment.

About this position

  • you would be in daily touch with clients regarding order management and complaints handling
  • you will handle returns, credits and debits and you will be responsible also for financial transactions
  • you will be part of internal supply chain and you will be in touch with distribution centers and transport providers
  • your job will be to fully understand internal procedures and have a good relationship with your clients

Requirements

  • minimum 1 year of current experience in customer service or in an administrative
  • ability to communicate on daily basis in Dutch and English (oral and also written)
  • big advantage will be experience with JDE
  • it is also big advantage to know medical sector a little bit more
  • we are looking for a team-mate with big smile and warm approach
  • knowledge of MS office

Offer

  • meal vouchers
  • possibility of home office
  • 25 days of vacation/3 sick days
  • cafeteria system
  • contribution to sport
  • pension insurance
  • language courses
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